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Privacy Policy

At National Rescue, we value your privacy and are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, and protect the information you provide in connection with our SMS communications.

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1. What Personal Information is Collected

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When you opt in to receive SMS messages from us, we may collect the following personal information:

  • Your name

  • Mobile phone number

  • Any message content or responses you provide via SMS

  • Opt-in and opt-out preferences

  • Time and date of messages sent or received

We do not collect sensitive personal information (such as financial or health data) through SMS communications.
 

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2. How Personal Information is Used

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The personal information collected is used for the following purposes:

  • To send you SMS messages that you have explicitly opted in to receive

  • To provide customer service and respond to your inquiries

  • To send transactional alerts, order confirmations, delivery updates, or other service-related messages

  • To manage your communication preferences, including opt-in and opt-out tracking

  • To improve our communication services and ensure message deliverability

     

3. Whom Personal Information is Shared With

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  • We do not sell, rent, or share your personal information with third parties or affiliates for marketing purposes.

  • Your personal information may be shared only with trusted service providers who assist us in delivering SMS messages (e.g., SMS gateway providers), and only to the extent necessary to perform these services.
    These providers are
    contractually obligated to protect your data and use it solely for the purpose of facilitating our SMS communications.

SMS consent is not shared with third parties or affiliates for marketing purposes.

 

4. Your Consent and Choices

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By providing your mobile number and opting in to receive SMS messages, you consent to receive text messages from National Rescue.

  • Message and data rates may apply.

  • You may opt out at any time by replying “STOP” to any message, or by contacting us directly.

     

5. Data Security

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We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

While we strive to protect your data, no transmission over the internet or method of electronic storage is 100% secure.

 

6. Policy Changes

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We reserve the right to update this Privacy Policy at any time.

  • Changes will be posted on this page with an updated effective date.

  • Your continued use of our services after any updates constitutes acceptance of the revised policy.

     

7. Contact Us

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If you have any questions about this Privacy Policy or our SMS communications, please contact us at:

National Rescue
📧
info@nationalrescue.net

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SMS
Terms and Conditions

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Effective Date: January 1, 2025

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By opting in to receive SMS messages from National Rescue, you agree to the following terms and conditions:

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1. Consent to Receive SMS Messages

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By providing your mobile number and opting in to our SMS program, you consent to receive text messages from National Rescue. These messages may include but are not limited to:

  • Order confirmations

  • Shipping updates

  • Appointment reminders

  • Account notifications

  • Customer service messages

  • Marketing and promotional messages (only if you explicitly opt-in to receive them)

Message frequency may vary based on your interactions with us.
 

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2. Message and Data Rates
 

Message and data rates may apply depending on your mobile carrier and plan.

You are responsible for any charges incurred from your mobile provider as a result of SMS communications with National Rescue.
 

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3. Opt-Out Instructions

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  • You can cancel the SMS service at any time.

  • To stop receiving messages, reply “STOP” to any message.

  • After you send “STOP,” we will confirm your unsubscription by sending a final message.

  • After this, you will no longer receive SMS messages from us.

If you want to rejoin at any time, simply opt-in again through our website or other enrollment methods.
 

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4. Help and Support

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For help, reply “HELP” to any SMS message or contact us directly at:

National Rescue

📧 info@nationalrescue.net
📞 617-884-8555

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5. Data Collection and Use

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When you opt into our SMS service, we collect your mobile number and may store related metadata such as message content, delivery status, and timestamps. This information is used to manage your communication preferences and ensure service quality.

SMS consent is not shared with third parties or affiliates for marketing purposes.

For more details, please review our Privacy Policy above

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6. Participating Carriers

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Our SMS service is available on most major mobile carriers, but message delivery is subject to carrier availability and network conditions. We are not liable for delayed or undelivered messages.

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7. Modifications

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We reserve the right to modify these SMS Terms and Conditions at any time. Changes will be effective upon posting. Continued participation in our SMS program after changes are posted constitutes acceptance of the updated terms.

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